General Terms & Conditionsbest western hotel alzey
– to ensure a good cooperation –
The guest accomodation contract is considered binding as soon as the room has been reserved and the reservation is confirmed, or in the event of a late booking or other time limitations prevent a confirmation, as soon as the room has been reserved. Room cancelations are free of charge up to six weeks prior to arrival. We reserve the right to charge a cancelation fee in accordance with the general DEHOGA-Regulations on cancelations made less than six weeks before arrival:
up until 4 Weeks prior to arrival = 10% of accommodation costs
up until 2 Weeks prior to arrival = 30% of accommodation costs
up until 13 days prior to arrival = 80% of accommodation costs
You may check into your room by 3:00 pm. We kindly ask that you check out of your room by 11:00 am on departure day.
Should the general value added tax be changes, the hotel reserves the right to change room rates accordingly. Personal data, which is necessary to complete this purchase contract (i.e. your hotel reservation) will be saved electronically. By agreeing to these general terms and conditions, you agree to the saving of the described data.
Congresses/Seminars, in short: Events
Please notify us of the exact number of participants of your event 10 days prior to the start of the event. This number of participants will serve as our calculation basis for supplies during coffee breaks, meals and individual orders.
Cancellations of events up to six weeks prior to the event are free of charge. Cancellations of events that occur 6 to 3 weeks prior to the event will be charged at 50 % of the booked services. Cancellations less than 3 weeks prior to the event will be charged at 90 % of the booked services.
All invoices from the hotel are payable in full without any deductions within 10 days. The hotel may agree on an advance payment for the processing of services. Late payment of this advance gives the hotel the right to withdraw from the contract.
The hotel has an extraordinary right to terminate all contracts should it become apparant that the hotel’s contractual partner himself or on behalf of radical right-wing / extremist / xenophobic groups and/or individuals of the corresponding ideology has effected this booking without prior disclosure of his or their actual identity.
Finally: The Severability Clause
If any of these General Terms and Conditions are determined to be or become invalid, the corresponding terms and conditions shall be replaced with such terms and conditions that best approximate the intent and purpose of the original terms and conditions.
Effective: September, 2016
All prior Terms and Conditions cease to be valid.
Mandatory information according to the Regulation (EU) No 524/2013 of the European Parliament and of the Council:
Follow this link to the website of the European Commission’s entity for online dispute resolution for consumer disputes: http://ec.europa.eu/consumers/odr/ – further information is expected to be available there from 15 February 2016. Should you have any initial questions concerning a potential dispute resolution, please email us at firstname.lastname@example.org.